Kiosks changing self-service

If you read my last post, I ranted about kiosks that are not working. Sometimes that is due to hardware failures, and sometimes those failures are not the fault of the hardware provider. Any time you have electronics plugged into A/C outlets there is a risk of lightening strikes, power surges, brown outs, and more [...]

You’ve probably seen a kiosk that has an error message on screen or even a kiosk that has a blank screen. A non functioning kiosk is worse than no kiosk at all. It undermines the consumer’s trust in a reliable source of content or their trust in the capabilities of the provider. Sure, we all [...]