After a long hiatus our blog is back up and running. It had been offline or stagnate for awhile because our blogging service (Blogger) had changed their system to no longer allow blogs to be hosted externally. And I was unable to find a way to export the posts to a new service (WordPress) before they shut off access. [...]
This is not what you nor your customers want to see. This was taken at a Cincinnati Kroger’s grocery location yesterday as my wife and I shopped for our once a month groceries. The deli ordering kiosk which normally sits just inside of the entry to the main store, was sitting by the [...]
As I traveled home from a ski trip to Whistler BC Canada the other day, I took note of the self service technology used in the airports. Airports are the largest consumer of kiosks, digital signage and vending that I’ve come across. Some more than others, obviously. I noticed in the Cincinnati airport, the same [...]
I attended the NRF show (National Retail Federation - NRF.com) in New York last week at the Javitz center to see what was new and interesting in the Retail world. It was predominately point of sale hardware and related services, and only partially about retail experience, and customer self service (which is my main interests). While attendance seemed a bit [...]
That is the question that was posed to exhibitors of the recent KioskCom show in October by Mark Freed of JD Events, the show promoter. It was a good question and there is often a blurring of the line between the two. Historically, Digital signage was on LCD or Plasma panels and mounted high on [...]
The first day of KioskCom was great. Lots of foot traffic, several potential projects to be followed up on afterwards. Compared to the April show, I’d say attendance and the number of exhibitors was higher at this show. We have had a lot of interest in our digital signage offerings which is good to see. I’ve noticed [...]
Day two was also a good day from an exhibitor point of view. There was a fairly steady flow of foot traffic for most of the day, and a great amount of interest in our company’s digital signage content and management solutions. As far as I could tell, we were the only Scala partner at the show, [...]
I’m in Manhattan this week to exhibit at KioskCom.com which is located at the Javitz center and the show runs Wed / Thurs, Oct. 15 & 16. If you are planning to attend, please stop by booth 539 and see me at our booth. The industry show on kiosks and digital signage is a great [...]
Our company often have prospects looking for kiosk hardware or software who have not thought through the entire experience. This includes not considering the amount of information on screen that a person is willing to read while standing at a kiosk, or considering how the person interacts with the software. A common example is the [...]
When you are planning a kiosk project it is not likely that the first thing that comes to mind is what operating system will you use to run the kiosks, unless you are the CTO or IT admin in charge of assisting with the project. And the first thing you should consider is what the [...]